Skip to content
Moneysherpa Logo
  • All-In-One Service
  • Mortgage
    • First Time Buyer
    • Switching Mortgage
    • Equity Release Ireland
    • Calculators
      • Mortgage Repayment Calculator
      • Mortgage Affordability Calculator
      • Equity Release Calculator
      • All Calculators
    • How to Guides
      • Documents
      • Solicitors
      • Valuation
      • Home Insurance
      • Mortgage Protection
  • Reviews
    • Best Mortgage Rates
      • Best Mortgage Rates Round Up
      • Best Fixed Rate Mortgage
      • Best Variable Rate Mortgage
      • Best Switcher Mortgage
      • Compare Mortgage Rates
    • Mortgage Providers Ireland
      • Mortgage Providers Round Up
      • AIB Mortgage
      • Avant Money Mortgage
      • Bank of Ireland Mortgage
      • Credit Union Mortgage
      • EBS Mortgage
      • Haven Mortgages
      • ICS Mortgages
      • MoCo Mortgage
      • Pepper Finance Mortgage
      • PTSB Mortgage
      • Start Mortgages
    • Best Equity Release
      • Spry Finance
    • Best Mortgage Protection
    • All Reviews
  • About Us
    • Our Story
    • Refer & Earn
    • Careers
    • Contact Us
  • Blog
  • Get Advice
  • All-In-One Service
  • Mortgage
    • First Time Buyer
    • Switching Mortgage
    • Equity Release Ireland
    • Calculators
      • Mortgage Repayment Calculator
      • Mortgage Affordability Calculator
      • Equity Release Calculator
      • All Calculators
    • How to Guides
      • Documents
      • Solicitors
      • Valuation
      • Home Insurance
      • Mortgage Protection
  • Reviews
    • Best Mortgage Rates
      • Best Mortgage Rates Round Up
      • Best Fixed Rate Mortgage
      • Best Variable Rate Mortgage
      • Best Switcher Mortgage
      • Compare Mortgage Rates
    • Mortgage Providers Ireland
      • Mortgage Providers Round Up
      • AIB Mortgage
      • Avant Money Mortgage
      • Bank of Ireland Mortgage
      • Credit Union Mortgage
      • EBS Mortgage
      • Haven Mortgages
      • ICS Mortgages
      • MoCo Mortgage
      • Pepper Finance Mortgage
      • PTSB Mortgage
      • Start Mortgages
    • Best Equity Release
      • Spry Finance
    • Best Mortgage Protection
    • All Reviews
  • About Us
    • Our Story
    • Refer & Earn
    • Careers
    • Contact Us
  • Blog
  • Get Advice
Book Appointment
Get
Advice

Mortgage

Reviews

Get Advice

Calculators

Blog

Banner Background

Ultimate Bunq Review: Who is the Best Online Bank?

Best Bank Accounts » Best Financial Services » Best Bank Account

Article Contents

Bunq Ireland is an online bank that offers higher savings returns and better online service all for less money than traditional Irish banks. Find out more in our Bunq Ultimate Review .

Bunq Ireland Review 2023

This is what you need to know:

Bunq is an online platform who aim to make banking easy for their customers, operating entirely online through it’s mobile app and website.

The one thing that sets it apart from other banks is it’s interest on deposits. It’s one of the best deposit rates on overnight savings available, only beaten by Trade Republic. Where Bunq win out over Trade Republic though is you can upgrade to make it your bank account as well.

Best Instant Saving Accounts Bunq Raisin AIB N26 Trade Republic Revolut
Savings Rate (AER) 3.11% 2.07% 0.25% 1.3% 2.5% 1.70%
Term Instant Instant Instant Instant Instant Instant
Conditions upto €100,000 upto €100,000 no limit no limit upto €50,000 upto €100,000
Correct as of 05/05/26. AER = Annual Equivalent Rate

The comparison above is based on the free entry tiers for all banks so is directly comparable, paid tiers have higher rates of interest. These paid tier headline rates are often advertised by some of the banks, but can be misleading a due to the required subscription.

This deposit rate is available for free through Bunq’s Easy Savings plan, and that’s why we think if you’re looking for a bank with a great savings rate, Bunq is one of the best options out there for you.

In this Bunq Ireland Review, we look at who Bunq are, what they offer their customers, how to set up a Bunq Ireland account, the pro’s and con’s of setting up a Bunq Ireland account, and finally we round off this Bunq Ireland Review by looking at some of the alternatives to a Bunq account.

You can also check out our video of how Bunq’s Easy Savings Plan compares to other savings options here.

Who are Bunq?- Bunq Review

Bunq, the “Bank of the Free”, are a European online banking platform licensed by the Dutch Central Bank. They offer a variety of banking services to their Irish customers, such as debit cards, current accounts, budgeting tools, and money transfers.

Bunq Ireland works through it’s online mobile banking app and website, allowing users to save, spend, budget, and invest all from their phone. This provides customers with a user-friendly interface and convenient access to banking services wherever and whenever they might need them.

What do they offer customers?- Bunq Ireland

Bunq offer their customers the choice of a personal, joint, or business account. Once you’ve picked the account you want you’ll need to pick your plan.

There are 4 different Bunq Ireland plans for customers to choose from: The Easy Savings plan, The Easy Bank plan, The Easy Bank Pro, and The Easy Bank Pro XL (Green Account). Here’s a breakdown of the monthly and yearly cost of each plan:

Cost Easy Savings Personal PlanEasy Bank Personal PlanEasy Bank ProEasy Bank Pro XL
Monthly€0€2.99€8.99€17.99
Yearly€0€35.88€107.88€215.88

Easy Savings Plan

For free, users can enjoy Bunq’s Easy Savings plan, which offers a 3.11% bonus interest rate for new savers and a 1.61% base interest rate on the first €10,000 of their balance. Any portion above €10,000 earns the base rate of 1.51%, subject to bunq’s applicable balance thresholds. Users can withdraw money from their account up to twice a month in real time. Deposits are protected under the applicable deposit guarantee scheme, and interest is paid monthly.

The extra interest on your savings can really mount up compared to the poor savings rates available from the Irish retail banks.

Instant AccessAPRPrincipalYearsCumulativeCumulative InterestNet of DIRTIncrease Over Irish Banks
Average Rate Ireland0.11%€10,0003€10,033€33€10,022
Bunq3.36%€10,0003€11,059€1,059€10,710€687
AIB (Best Ireland Rate)0.25%€10,0003€10,075€75€10,050
Bunq3.36%€10,0003€11,059€1,059€10,710€659
Rates at 19/07/2024

Users can also enable the Auto Save feature, which rounds users payments to the nearest € and sends the spare change to their Savings Account.

Easy Bank Plan

For €2.99 a month, users can enjoy the Easy Bank plan. The Easy Bank plan allows users to add IBAN’s from Ireland, the Netherlands, Germany, France, and Spain, allowing users to continue loan repayments whilst abroad, send money, and receive payments from other EU countries with no added fees. This feature also allows users to spend and save in more than 15 foreign currencies.

Unlike the Easy Savings plan, the Easy Bank plan includes a physical card, instant payments, refund requests, in-store deposit from 10,000 stores across Europe, switching services, and projections of future account balances. The Easy Bank plan also allows users to create a joint account, allow shared access, and ‘Bunq’ with friends through opening a Bunq pack.

Easy Bank Pro

For an extra €6 a month, users can get the Easy Bank Pro, Bunq’s most popular plan. The Bank Pro plan allows users to budget with up to 25 sub-accounts, provide monthly spending insights, access IBAN’s for each sub-account, and automatically sort income into your budget. The Easy Bank pro account also allows you to save 3% automatically when you spend abroad with their Zero FX feature.

Unlike the Easy Savings and Easy Bank plan, the Easy Bank Pro plan gives customers access to 25 DigiCards, 3 physical cards, invoice scanning, an automatic payment sorter, a secondary PIN, and a metal card. On top of that, the Easy Bank Pro plan also allows users to invest their spare change in stock automatically, receive insights to track their spending, and receive Bunq deals.

Easy Bank Pro XL (Green Account)

Finally, for €17.99 a month users can access the Easy Bank Pro XL. The Easy Bank Pro XL plan focuses on sustainability, with an aim to help the planet become CO2-free within 2 years. With the Easy Bank Pro XL plan, for every you €100 spend, Bunq will plant a tree in one of their reforestation projects. Unlike the other Bunq plans, which will plant a tree for every €1,000 spent. The Easy Bank Pro XL plan is also the only plan to offer purchase protection on metal card purchases. Aswell as the only Bunq plan to include cashback benefits.

Bunq plans Round Up-Bunq Ireland

In short, whilst these 4 plans all vary in price, features and services that they offer, all Bunq Ireland plans offer customers with freedom of choice regarding where their money will be invested, a savings account, 24/7 online support, deposit protection, parent access, a travel assistant, instant notifications when money is moved, face and fingerprint ID to keep their account secure, and group expenses.

Bunq also offers a 30-day free trial of all plans, and have made it easy to switch or cancel a plan at anytime.

How do I set up an account?-Bunq Ireland

Signing up for any of the four plans Bunq Ireland offer is really simple and straightforward. As part of this Bunq Ireland Review, we went through the Bunq sign up process to see what it entails.

First, select which account you wish to set up. You have the option to set up rather a personal, business, or joint account. Then you need to fill in your personal details. This includes your name, date of birth, email address, home address, and phone number.

Once these details are filled in, you’re given access to a Bunq demo account where you can start using Bunq instantly as part of your 30 day free trial. You can then sign up to access the rest of Bunq’s Ireland’s features.

To sign up, you simply need to confirm your phone number so Bunq can send you a security code to set up your account. Next you’ll need to upload some proof of ID, then once you’re account is verified through an online video call you’re all good to go.

Who can set up an account?

Anyone living within the European Economic Area, as well as those who have recently become refugees due to the war in Ukraine are eligible to set up a Bunq account.

If you are under the age of 18 you will need parental or guardian approval. Keep in mind your parent or guardian must also have a Bunq account.

Pros and Cons to opening a Bunq account – Bunq Review

ProsCons
Allows users to choose how their money is investedFree deposit account, but no free current account options available
High interest rates on deposits up to €100,000Additional fees with each account
Deposits are 100% insuredFairly expensive premium tiers
Offers 24/7 online supportOnly available in a limited number of countries
Offers a 30 day free trial for all their plansSome customers report account verification delays
Easy to switch or cancel plans
Offer a user friendly interface and easy access to banking services
Has advanced security measures

What are the alternatives to Bunq?-Bunq Review

Revolut

Another well known online banking platform used by over two million people in Ireland is Revolut. So what’s the difference between these two online banks? For this Bunq Ireland Review, we’re going to compare the Bunq Easy Bank Plan with the Revolut Standard account, and look at both in terms of their price, their fees, and the features that they offer.

Bunq vs Revolut: Accounts

Entry Level Current AccountsCost per monthKey Features
Revolut Standard AccountFree– Easy money transfers to 2 million Irish customers
– Irish IBAN
Bunq Easy Bank Plan€2.99 (30 day free trial)– Overnight savings rate of 3.36%
– Irish IBAN

Bunq vs Revolut: Features

Features OfferedRevolutBunq
Cryptocurrency TradingYesNo
Currencies offered28 15
Irish IBAN offeredYesYes
Account for under 18’sYesYes

Bunq vs Revolut: Fees

Revolut StandardBunq Easy Bank
ATM Withdrawals FeeUp to €200- No charge
After €200- 2% charge
First 5 withdrawals are €0.99, withdrawals after that are €2.99.
Transfer FeeFree when transferring money to other Revolut accounts.

0.7% fee on what you are sending when transferring money to non-Revolut accounts within Europe.

2.3% fee on what you’re sending when transferring money to non-Revolut accounts outside of Europe (€0.46 minimum fee).
Free to send/receive money.
Top-up FeeFree for EEA Cards
Small fee for Non-EEA Cards
0.5% for EEA Cards
2.5% for non-EEA
Cards
(first €500 free per
month).

This data was gathered from the CCPC and other sources [1].

Exclusive Offer

Premium

  • Price €0.00 pm
  • IBAN: Irish
  • Free: 3 months
Best Alternative

Easy Bank

  • Price €2.99 pm
  • IBAN: Irish
  • Free: 1 month
Best Savings

Easy Savings

  • Price €0.00 pm
  • IBAN: Irish
  • Interest: 2.26%

Bunq in a nutshell: Is it worth it?-Bunq Review

To conclude our Bunq Review, whilst a Bunq account is more expensive than it’s alternatives, this online banking platform offers some amazing features that aren’t being offered by other banks.

If you are looking to save, we believe Bunq are your best option with their offers a 3.11% bonus interest rate for new users, while the standard base rate is 1.61% on the first €10,000 and 1.51% on any balance above €10,000. We also believe if you are someone who travels often, Bunq’s multiple local IBAN’s are a great way for you to spend abroad without facing any additional fees.

However, if you wish to open a current account with less of a focus on saving or spending abroad, we we believe Revolut may be the better option, as unlike Bunq, Revolut make it easy to send and receive money instantly to other Revolut users at no cost. You can check out our in depth Revolut review here.

You can sign up online to Bunq here.

What’s the Best Online Account for Deposits?

Bunq offers a 3.11% bonus interest rate for new users. The standard base rate is 1.61% on the first €10,000 of your balance, with any portion above €10,000 earning 1.51%.

What are the requirements for setting up a Bunq Savings Account?

There are no requirements from Bunq, meaning anyone can set up a savings account with Bunq.

When is the interest that I’ve earned sent to my Savings Account?

Bunq will send your interest to your Savings Account on a monthly basis.

How does Bunq calculate my interest?

Bunq will take the lowest balance of your savings account(s) from the day before and then apply your daily interest rate to a maximum of €100,000.

On the first of each month, Bunq will then add everything together and pay it to your savings account.

13 thoughts on “Ultimate Bunq Review: Who is the Best Online Bank?”

  1. Donal McRandal
    March 1, 2025 at 1:00 pm

    Hi – in case of my death, will it be necessary to obtain probate in Holland or some other country in order to distribute my estate?

    Reply
    • Mark Coan
      March 6, 2025 at 3:14 pm

      Hi Donal, usually the Irish probate process will deal with overseas assets as well as those in country.

      Reply
  2. Tanya
    December 29, 2024 at 5:02 pm

    Thanks for the great review! Is it possible to just open a saving account (without a current account) with Bunq for free? Would you recommend this? And is it easy to access the funds?

    Reply
    • Mark Coan
      January 2, 2025 at 6:19 pm

      Hi Tanya, yes you can open the savings account for free. That’s what sets them apart from some of the other accounts and why we recommend Bunq over others. The only thing to watch for on the withdrawals is that you are limited to 2 a month, that even caught me out once!Apart from that it’s really easy to withdraw your funds by just transferring to your current account via IBAN.

      Reply
  3. Aidan Clarke
    December 11, 2024 at 11:28 am

    I’ve read some reviews and was put off by some of the negative feedback. If there is a problem with an account and you cant resolve the problem with banq, who do i contact

    Reply
    • Mark Coan
      December 12, 2024 at 3:23 pm

      There’s a pretty good support messaging function in the app. We found the very responsive and helpful, even with more complex queries.

      Reply
  4. Terry Lynch
    November 1, 2024 at 8:48 pm

    Hi, thanks for this info.

    On the Bunq website, they speak of base interest rate and bonus interest rate. Bonus interest rate apparently given to all deposits for first 6 months.

    But – it seems that, at the end of calendar 6 months – eg 1st Jan 2025/1st July 2025 – the vast bulk of deposit then qualifies for the lower base rate – currently 2.16% – and only new added deposits above the threshold figure qualify for the “bonus” rate, which is the 3.36% that receives such publicity.

    If this is true, then overall average interest from the second 6 months onwards is significantly less than 3.36%.

    Can you please clarify?

    Thank you.

    Reply
    • Mark Coan
      November 2, 2024 at 8:16 am

      Hi Terry, understandable question as the rates can get quite confusing with the ‘bonus’ interest rate. The way it works is that you will get the bonus rate (currently 3.36%) on all savings you have over your balance on the 1st of July 2024. Savings under that balance will get the base rate of 2.16% currently. This means if you are a brand new Bunq customer you will get 3.36% currently on the whole amount, until the threshold resets in January after which you will only get the 3.36% on additional amounts over the balance as of that date. Hope that makes sense! Thanks, Mark

      Reply
  5. brendan Barrett
    October 25, 2024 at 9:33 am

    Do you have a phone number or a helpline that works
    If I had a problem could I speak to a human.

    Reply
    • Mark Coan
      October 30, 2024 at 6:35 pm

      Hi Brendan, like most digital banks bunq don’t have a phone number for general customer service, the do have a chat function though that you can contact human beings through! As far as I know only Raisin of the digital banks offer a customer service number as they deal with a slightly older demographic. Hope that helps! Mark

      Reply
  6. InstaFinsta
    October 22, 2024 at 2:28 pm

    Great review! I’m really considering switching to Bunq after reading about the features and benefits compared to other online banks in Ireland. The detailed comparisons really helped clarify things for me. Thanks for the insights!

    Reply
  7. john o'keeffe
    September 1, 2024 at 7:22 pm

    On your review of BUNQ savings account – in the table “Best interest savings account” it says BUNQ pays an AER of 3.36%.
    However further down the review page – in the section “pros and Cons of opening a Bunq savings account” it says “Offer 2.46% interest on deposits up to €100,000 ”
    Can you explain this discrepancy.
    Regards
    John

    Reply
    • Mark Coan
      September 2, 2024 at 9:15 am

      Hi John, thanks for pointing this out. The rate for new depositors is 3.36%, 2.46% is the old rate which we still have there in error. We have made this correction! Thanks, Mark

      Reply

Leave a comment Cancel reply

Explore our guides

Best Switcher Mortgage Ireland: Ultimate Review

Switching your mortgage is the biggest thing you can do to save money, but if you’re considering switching mortgage what’s the best switcher mortgage Ireland?
Read More » about Best Switcher Mortgage Ireland: Ultimate Review
July 8, 2026

Best Mortgage Rates Ireland: Ultimate Comparison Review

The most comprehensive review of residential mortgage rates in Ireland all 250 rates and all 8 lenders. We’ve spent hours comparing all the mortgage rates
Read More » about Best Mortgage Rates Ireland: Ultimate Comparison Review
March 6, 2026
Buying

What Is Mortgage Drawdown And How Long does it Take? Mortgage Drawdown Ultimate Guide

Congratulations you have your loan offer, but what happens next? Don’t worry we are going to guide you through the mortgage drawdown process with our
Read More » about What Is Mortgage Drawdown And How Long does it Take? Mortgage Drawdown Ultimate Guide
March 6, 2026
More articles and guides

Check out our other most popular guides and tools below.

  • Best Mortgage Rates IrelandLatest
  • Best Mortgage Broker Ireland
    • Best Mortgage Broker Dublin
    • Best Mortgage Broker Cork
  • How much can I borrow for a mortgage Ireland?
  • Remortgaging a house guide
  • Mortgage switcher guide
  • How to Get Mortgage Approval In Principle
  • Mortgage Comparison Calculator
  • Mortgage switcher calculatorLatest
  • Mortgage repayment calculator Ireland
  • Mortgage Calculator Ireland
  • Online Mortgage Application and Pre-Approval
  • Mortgage Provider Reviews
    • AIB Mortgage Review
    • Avant Mortgage Review
    • Bank of Ireland Mortgage Review
    • Credit Union Mortgage Review
    • EBS Mortgage Review
    • Haven Mortgages Review
    • ICS Mortgages Review
    • MoCo Mortgage
    • Pepper Finance Mortgage
    • PTSB Mortgage Review
moneysherpa mortgage, surveyor and solicitor team

Let Us Sort It

Mortgage, Surveyor, Solicitor All in One Place

Get Your FREE Advice

moneysherpa is Ireland’s #1 Mortgage Broker

  • 35,000 Facebook Group Members
  • 2,500+ Home Buyers Helped
  • 240+ 5-Star Reviews

That’s why we’re ranked No. 1 by Best in Ireland

Recommended by Best-in-Ireland.com

Why Choose Us?

We Handle It All

Your Mortgage, Surveyor and Solicitor in One. Learn more about All-In-One Home Buying Service

We're Specialists

We are First Time Buyer, and Switchers experts

We're 100% Online

Get Advice, Apply, Check-In on Progress from Home

What our customers say about us

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 157 reviews
Google
Posted on Google Google
Deepakshi Sharma profile picture
Deepakshi Sharma
23/09/2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Buying a home can be an overwhelming and chaotic process, but using MoneySherpa absolutely made our lives so sorted and hassle-free from start to finish. The platform is entirely online, making it so easy to upload our documents, have case managers review them to ensure everything was in place, and let them handle the heavy lifting. They shopped around and negotiated with different banks to get us the best loan offers, taking all the stress out of securing our mortgage. What really set them apart was how they managed all the external vendors and services for us—handling things like snagging, valuations, and payments seamlessly behind the scenes. We only had to coordinate with MoneySherpa; they communicated with the vendors directly, who would then reach out to us. A massive thank you to our case managers—Brian McNicholas, Urszula Wzorek, and Nnedinma Ekomaru—who supported us through the different stages. Whenever we were worried or unsure about how the process worked, we could just message through their portal or email, and they would get back to us immediately or within a very reasonable time. We truly cannot thank them enough for making house-buying so straightforward. I would recommend MoneySherpa a thousand times over to anyone, especially if you are new to the property market!
Posted on Google Google
Thiago Tamm profile picture
Thiago Tamm
03/09/2026
Google star 1Google star 2Google star 3Google star 4Google star 5
They are very helpful at guiding through the long process of buying a house and are very clear at every step of the process. Managing several documents and reassuring that the mortgage would be the best in place are their bread and butter.
Posted on Google Google
Christi Tom profile picture
Christi Tom
30/08/2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I recently worked with moneysherpa for my mortgage journey, and the entire experience from start to finish was fantastic. Having a full team—including solicitors and engineers—all coordinated under one roof completely streamlined what is usually a stressful process. ​A special shout-out to Reny, Pierce, Gavin, Ciaran, and Nnedi, whose promptness, approachability, and expert guidance made all the difference. Their timely reviews kept everything moving forward smoothly at every single stage without any guesswork. I couldn't recommend moneysherpa enough to anyone looking for a seamless and professional mortgage experience.
Posted on Google Google
Sandra Kelly profile picture
Sandra Kelly
21/08/2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I just got the key to our new home last week. I have to say, I cannot recommend Moneysherpa enough! They got the mortgage I wanted and the whole process was so straightforward and stress free. Big thank you to Jason, Pierce, Ameya and Nnedi for their hard work and professionalism. I was a pleasure to deal with you. I will be recommending Moneysherpa. Thanks Sandra
Posted on Google Google
Snehal Gurav profile picture
Snehal Gurav
02/07/2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Overall, we had a very positive experience and are grateful for the support we received throughout the process. The team especially Nnedi was professional, knowledgeable, and always willing to help. Every step was explained clearly, and the document upload process on the portal was straightforward and easy to follow. Although there was a delay caused by the bank, we appreciated her efforts to guide us and keep the process moving as smoothly as possible. One area that could be improved is the chat support. Faster responses or more proactive updates through the chat would make the overall experience even better. We truly appreciate the support and would recommend your services to others.
Posted on Google Google
Chester Alcazar profile picture
Chester Alcazar
16/06/2026
Google star 1Google star 2Google star 3Google star 4Google star 5
It has been exactly 3 months since we collected the keys to our brand new home in Adamstown and this would not have been possible without the relentless efforts from the Moneysherpa team! My partner and I are extremely thankful for the wonderful support provided to us throughout our home-buying journey. We dealt with 2 other mortgage brokers but only Moneysherpa was able to help us thoroughly despite our difficulties after reserving 2 other properties before we finally got our lovely home. They are simply there to support you from beginning to end and I will always recommend them to my friends and colleagues for their amazing level of support. Kudos to the team and may your business continue to thrive so you can help others find their own home! God speed!
Posted on Google Google
Jan Shalom Silvestre profile picture
Jan Shalom Silvestre
07/06/2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We worked with MoneySherpa throughout our mortgage journey and overall had an okay experience. On the positive side, they offer a complete package that supports you from start to finish at a competitive price. We felt confident that we secured the best financing option available to us, and we really valued how they educated us on our choices along the way. When we needed a loan extension, the process was smooth and hassle-free. Most importantly — we got the keys in the end, which says a lot. That said, there were some drawbacks. As you move through different stages, you are assigned to different agents. While this makes sense operationally, it sometimes created gaps in continuity and left us unsure about who to direct questions to. Towards the final stages of the mortgage, we also felt that customer support dropped off — calls to agents or the office were not always answered or returned. There was also a delay caused by the bank not being aware that we were availing of the PC allowance. This was surprising, as we had made it clear early on, and it only came to light quite late in the process. Additionally, the website chat interface could be improved, as you have to scroll through the entire conversation history to find the latest messages. Overall, our experience was decent and we would still recommend MoneySherpa, but with some reservations. It’s important to stay proactive and keep on top of communication throughout the process.
Posted on Google Google
Cian Whelehan profile picture
Cian Whelehan
30/04/2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Really good service, very informative. The free advice call was particularly helpful. Brian was great to deal with, would highly recommend.

Get Your Exclusive Mortgage Guides

Free downloadable Ultimate First Time Buyers Guide & Switching Guide + Insider Tips Straight to Your Inbox.

How moneysherpa works

At moneysherpa we think it’s very important to be upfront about what we can do and also what we can’t.

All our content has been written or overseen by a qualified financial advisor in the relevant field.  We are a journalistic service however, so you use our information at your own risk and should seek individual financial advice where appropriate.

We do not carry advertising, companies can’t pay to influence our review content or rank higher in our comparison tables. We do receive payments from providers when you pick one of our independent recommendations, this allows us to provide our service for free.

Quick Links

  • Pension
  • Mortgage
    • Switcher
    • First Time Buyer
    • Equity Release
    • Buying
  • moneysherpa
  • Investing
  • Financial Planning
    • Saving Tips

Connect with us

  • Creative Spark, Clontygora Ct, Muirhevnamore,
    Dundalk, Co. Louth, A91 HF77
  • +353 (042) 942 2395
  • info@moneysherpa.ie
Facebook-f Instagram X-twitter Linkedin Spotify Youtube

About moneysherpa

  • About Us
  • Refer & Earn
  • Careers
  • Customer Login
  • Contact Us

Resources

  • All-In-One Service
  • First Time Buyer Guide
  • Switching Mortgage Guide
  • Equity Release Guide
  • Mortgage Calculators
  • Mortgage Reviews
  • Savings Reviews
  • Privacy Policy
  • Terms of Business
  • Disclaimer
  • Commission
  • Sitemap

Copyright © moneysherpa® trading as moneysherpa is regulated by the Central Bank of Ireland. All Rights Reserved.

Moneysherpa Limited trading as moneysherpa is regulated by the Central Bank of Ireland for the provision of mortgage advice.

All-In-One Service (Solicitor, Surveyor and Valuation) Warning: The provision of this service does not require licensing, registration, or authorisation by the Central Bank of Ireland, and as a result is not covered by Central Bank of Ireland rules designed to protect consumers or by a statutory compensation scheme.