First Time Buyer Mortgage Guide | Boost Deposit & Buy Faster

What our customers say about us

      EXCELLENT  
   Based on 159 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Deepakshi Sharma 
 23/09/2026
 
 
  Buying a home can be an overwhelming and chaotic process, but using MoneySherpa absolutely made our lives so sorted and hassle-free from start to finish.

The platform is entirely online, making it so easy to upload our documents, have case managers review them to ensure everything was in place, and let them handle the heavy lifting. They shopped around and negotiated with different banks to get us the best loan offers, taking all the stress out of securing our mortgage.

What really set them apart was how they managed all the external vendors and services for us—handling things like snagging, valuations, and payments seamlessly behind the scenes. We only had to coordinate with MoneySherpa; they communicated with the vendors directly, who would then reach out to us.

A massive thank you to our case managers—Brian McNicholas, Urszula Wzorek, and Nnedinma Ekomaru—who supported us through the different stages. Whenever we were worried or unsure about how the process worked, we could just message through their portal or email, and they would get back to us immediately or within a very reasonable time.

We truly cannot thank them enough for making house-buying so straightforward. I would recommend MoneySherpa a thousand times over to anyone, especially if you are new to the property market!
  
 
      Posted on Google  
   
   Thiago Tamm 
 03/09/2026
 
 
  They are very helpful at guiding through the long process of buying a house and are very clear at every step of the process. Managing several documents and reassuring that the mortgage would be the best in place are their bread and butter.
  
 
      Posted on Google  
   
   Christi Tom 
 30/08/2026
 
 
  I recently worked with moneysherpa for my mortgage journey, and the entire experience from start to finish was fantastic. Having a full team—including solicitors and engineers—all coordinated under one roof completely streamlined what is usually a stressful process.
A special shout-out to Reny, Pierce, Gavin, Ciaran, and Nnedi, whose promptness, approachability, and expert guidance made all the difference. Their timely reviews kept everything moving forward smoothly at every single stage without any guesswork. I couldn't recommend moneysherpa enough to anyone looking for a seamless and professional mortgage experience.
  
 
      Posted on Google  
   
   Sandra Kelly 
 21/08/2026
 
 
  I just got the key to our new home last week. I have to say, I cannot recommend Moneysherpa enough! They got the mortgage I wanted and the whole process was so straightforward and stress free. Big thank you to Jason, Pierce, Ameya and Nnedi for their hard work and professionalism. I was a pleasure to deal with you. I will be recommending Moneysherpa. Thanks Sandra
  
 
      Posted on Google  
   
   Snehal Gurav 
 02/07/2026
 
 
  Overall, we had a very positive experience and are grateful for the support we received throughout the process. The team especially Nnedi was professional, knowledgeable, and always willing to help. Every step was explained clearly, and the document upload process on the portal was straightforward and easy to follow.

Although there was a delay caused by the bank, we appreciated her efforts to guide us and keep the process moving as smoothly as possible.

One area that could be improved is the chat support. Faster responses or more proactive updates through the chat would make the overall experience even better.

We truly appreciate the support and would recommend your services to others.
  
 
      Posted on Google  
   
   Chester Alcazar 
 16/06/2026
 
 
  It has been exactly 3 months since we collected the keys to our brand new home in Adamstown and this would not have been possible without the relentless efforts from the Moneysherpa team! My partner and I are extremely thankful for the wonderful support provided to us throughout our home-buying journey. We dealt with 2 other mortgage brokers but only Moneysherpa was able to help us thoroughly despite our difficulties after reserving 2 other properties before we finally got our lovely home. They are simply there to support you from beginning to end and I will always recommend them to my friends and colleagues for their amazing level of support. Kudos to the team and may your business continue to thrive so you can help others find their own home! God speed!
  
 
      Posted on Google  
   
   Jan Shalom Silvestre 
 07/06/2026
 
 
  We worked with MoneySherpa throughout our mortgage journey and overall had an okay experience.

On the positive side, they offer a complete package that supports you from start to finish at a competitive price. We felt confident that we secured the best financing option available to us, and we really valued how they educated us on our choices along the way. When we needed a loan extension, the process was smooth and hassle-free. Most importantly — we got the keys in the end, which says a lot.

That said, there were some drawbacks. As you move through different stages, you are assigned to different agents. While this makes sense operationally, it sometimes created gaps in continuity and left us unsure about who to direct questions to. Towards the final stages of the mortgage, we also felt that customer support dropped off — calls to agents or the office were not always answered or returned.

There was also a delay caused by the bank not being aware that we were availing of the PC allowance. This was surprising, as we had made it clear early on, and it only came to light quite late in the process. Additionally, the website chat interface could be improved, as you have to scroll through the entire conversation history to find the latest messages.

Overall, our experience was decent and we would still recommend MoneySherpa, but with some reservations. It’s important to stay proactive and keep on top of communication throughout the process.
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